Schwab hit with class-action complaint over cash sweeps

Schwab hit with class-action complaint over cash sweeps
The complaint alleges Charles Schwab violated its fiduciary duty by placing its own interest before the protection of its customers.
SEP 13, 2021

Charles Schwab Corp. has been slapped with a class-action complaint filed by three investors who claim the firm systematically violated its fiduciary and consumer protection duties via its robo-adviser Schwab Intelligent Portfolios' cash sweep program

The complaint alleges that Charles Schwab Investment Advisory, the subsidiary that manages the robo-adviser, placed its interest and those of Schwab before the interests of its customers by over-concentrating SIP program accounts in cash relative to other assets. The complaint, filed Friday in the U.S. District Court in Northern California, alleges that Schwab “willfully engaged in the unfair and unlawful acts and practices ... and knew or should have known that those acts and practices were unfair and unlawful.” 

A Schwab spokesperson said the firm does not comment on active legislation. 

The class-action suit was filed by plaintiffs Lauren Marie Barbiero, Kimberly Jo Lopez and William Kenneth Lopez. The three investors claim that because Charles Schwab Investment Advisory did this, the plaintiffs and other investors who are a part of the program paid “hundreds of millions of dollars in unwarranted and unfair cash sweeps to Schwab and collectively missed out on over $500 million in portfolio growth since the inception of the SIP Program,” according to the complaint.  

Schwab’s cash sweep program has garnered regulatory scrutiny in recent months. In July, Schwab disclosed that the Securities and Exchange Commission was probing the brokerage’s robo-platform regarding disclosure issues. The brokerage has not detailed the SEC’s investigation, but announced the company will take a potential $200 million charge in the second quarter related to the inquiry.

Following the SEC’s announcement, research firm Backend Benchmarking estimated in August the Intelligent Portfolios platform and its high cash allocation within its cash sweep program could be costing investors more than $500 million in portfolio growth over the past six years. Instead of charging an advisory fee, Schwab’s robo earns revenue by charging for its underlying exchange-traded funds and on interest collected on holding clients’ assets in cash. 

The cash spread, as it’s called, is the difference between what Schwab earns in interest and what it actually pays clients. The practice is certainly nothing new and is common with almost all of the big banks using them, and it’s part of the reason clients earn next to nothing in interest in traditional savings accounts. 

Using a high cash allocation to generate revenue has allowed Schwab to market its robo-adviser as technically having no advisory fee, and the brokerage has made its fee structure front and center on its website so customers can read about the practice.

Latest News

Northern Trust names new West Region president for wealth
Northern Trust names new West Region president for wealth

The new regional leader brings nearly 25 years of experience as the firm seeks to tap a complex and evolving market.

Capital Group extends retirement plan services further with a focus on advisors
Capital Group extends retirement plan services further with a focus on advisors

The latest updates to its recordkeeping platform, including a solution originally developed for one large 20,000-advisor client, take aim at the small to medium-sized business space.

Why RIAs are the next growth frontier for annuities
Why RIAs are the next growth frontier for annuities

David Lau, founder and CEO of DPL Financial Partners, explains how the RIA boom and product innovation has fueled a slow-burn growth story in annuities.

Supreme Court slaps down challenge to IRS summons for Coinbase user data
Supreme Court slaps down challenge to IRS summons for Coinbase user data

Crypto investor argues the federal agency's probe, upheld by a federal appeals court, would "strip millions of Americans of meaningful privacy protections."

Houston-based RIA Americana Partners adds $1B+ with former Morgan Stanley director
Houston-based RIA Americana Partners adds $1B+ with former Morgan Stanley director

Meanwhile in Chicago, the wirehouse also lost another $454 million team as a group of defectors moved to Wells Fargo.

SPONSORED How advisors can build for high-net-worth complexity

Orion's Tom Wilson on delivering coordinated, high-touch service in a world where returns alone no longer set you apart.

SPONSORED RILAs bring stability, growth during volatile markets

Barely a decade old, registered index-linked annuities have quickly surged in popularity, thanks to their unique blend of protection and growth potential—an appealing option for investors looking to chart a steadier course through today's choppy market waters, says Myles Lambert, Brighthouse Financial.