Morgan Stanley's broad new pipeline for clients

Morgan Stanley's broad new pipeline for clients
Recent acquisitions have created a "funnel" for new clients, said Jonathan Pruzan, the firm's chief operating officer. The company now has more than 14 million net relationships.
SEP 15, 2021

With major and recent acquisitions in the rearview mirror, Morgan Stanley & Co. has multiplied its potential pool of wealth management clients by at least four times.

Some in the broad wealth management industry wonder if financial advisers at wirehouses like Morgan Stanley ever get their hands on a fresh group of clients in the wake of a large acquisition or building a new platform for investors who don't have the wealth, typically at least $500,000, to work with a wirehouse adviser.

Regardless, Morgan Stanley is clearly pleased with its pool of fresh clients. Morgan Stanley said in February 2020 that it was buying ETrade Financial Corp. for $13 billion in stock. A year earlier, it said it was buying Solium Capital Inc.'s stock plan business for $900 million.

Those two deals, as well as other recent acquisitions, have deepened the pool for wealth management clients at the firm, with the company saying it now has more than 14 million net relationships as compared to 3 million previously, according to an investor presentation on Tuesday.

"So, the ability for us to provide services for a much larger customer base is important," said Jonathan Pruzan, the firm's chief operating officer. "And that 14 million [of client] relationships have $8 trillion of assets held away."

"We manage about $4.5 trillion in our wealth business, and so even before getting one incremental customer, if we can get any share of that $8 trillion, that would be a huge home run," said Pruzan, who was speaking at the Barclays' Annual Global Financial Services Conference. "So, this is a funnel."

Both the ETrade and Eaton Vance Corp., which was also announced in 2020, deals "are exceeding expectations driven by underlying fundamental growth of those businesses," wrote Jason Goldberg, U.S. large-cap bank equity analyst at Barclays, in a note to investors late Tuesday.

Morgan Stanley "sees the self-directed channel as an important part of filling out the wealth management service models," Goldberg wrote. "It also has great scale in the workplace and is focused on making the investments it needs to capture opportunities in the future."

Latest News

The 2025 InvestmentNews Awards Excellence Awardees revealed
The 2025 InvestmentNews Awards Excellence Awardees revealed

From outstanding individuals to innovative organizations, find out who made the final shortlist for top honors at the IN awards, now in its second year.

Top RIA Cresset warns of 'inevitable' recession amid tariff uncertainty
Top RIA Cresset warns of 'inevitable' recession amid tariff uncertainty

Cresset's Susie Cranston is expecting an economic recession, but says her $65 billion RIA sees "great opportunity" to keep investing in a down market.

Edward Jones joins the crowd to sell more alternative investments
Edward Jones joins the crowd to sell more alternative investments

“There’s a big pull to alternative investments right now because of volatility of the stock market,” Kevin Gannon, CEO of Robert A. Stanger & Co., said.

Record RIA M&A activity marks strong start to 2025
Record RIA M&A activity marks strong start to 2025

Sellers shift focus: It's not about succession anymore.

IB+ Data Hub offers strategic edge for U.S. wealth advisors and RIAs advising business clients
IB+ Data Hub offers strategic edge for U.S. wealth advisors and RIAs advising business clients

Platform being adopted by independent-minded advisors who see insurance as a core pillar of their business.

SPONSORED Compliance in real time: Technology's expanding role in RIA oversight

RIAs face rising regulatory pressure in 2025. Forward-looking firms are responding with embedded technology, not more paperwork.

SPONSORED Advisory firms confront crossroads amid historic wealth transfer

As inheritances are set to reshape client portfolios and next-gen heirs demand digital-first experiences, firms are retooling their wealth tech stacks and succession models in real time.