Wells Fargo says return to office will look ‘mostly’ like pre-Covid

Wells Fargo says return to office will look ‘mostly’ like pre-Covid
The bank, with almost 260,000 employees, will start calling workers back to the office on Sept. 7, a process that will continue through October, according to an internal memo.
JUL 16, 2021

Wells Fargo & Co., the U.S. bank with the most employees, is laying out a back-to-office plan set to begin in September, telling staff their schedules will look a lot like they did before the pandemic.

The firm, which has almost 260,000 workers, will start calling those who have been working remotely back to the office on Sept. 7, and the process will continue through October, according to an internal memo Friday. Wells Fargo will also begin collecting employees’ vaccination statuses next week.

“When we return, our schedules will mostly resemble our pre-pandemic working approach, with additional flexibility,” chief operating officer Scott Powell wrote in the memo. “Choosing not to get vaccinated will not influence your ability to work remotely.”

U.S. banking giants have been forging ahead with back-to-office plans in recent weeks, sketching out approaches that vary in flexibility. Wells Fargo said in March that it aimed to return to a “more normal operating model” in September, with details to follow.

Like its peers, Wells Fargo is closely watching the delta variant of the coronavirus as the bank moves forward with plans to bring employees back, Powell said in an interview.

“If something dramatic starts to happen with the variants, we would change our plans if we have to change our plans,” he said.

Employees in operations and contact centers will return on a rotational basis, which the firm expects will be temporary, according to the memo. Workers in enterprise functions such as risk, finance and legal, as well as non-customer-facing teams in the business lines, will have flexibility to work remotely as many as two days a week. Technology employees will have more flexibility to work remotely.

“We’ve learned a lot over the last 16 months about providing employees with flexibility, but at the same time we still think it’s very important to come together in our various workplaces,” Powell said. “I think about my own career, how different it would’ve been if I didn’t get feedback and have the opportunity to learn on the job and learn how things got done.”

Latest News

Why fixed income still belongs in your clients' portfolios
Why fixed income still belongs in your clients' portfolios

In an era of AI euphoria and market FOMO, getting back to basics with fixed income may be the most contrarian and most important move advisors can make.

Voya expands advisor managed accounts to add private market assets
Voya expands advisor managed accounts to add private market assets

Voya Financial adds private equity, credit and real estate options to its AMA program, building on support for looser federal investment rules in retirement accounts.

With executives leaving, Osaic’s Reid now in the spotlight
With executives leaving, Osaic’s Reid now in the spotlight

Shannon Reid, president of Osaic and the network’s number two executive, has plenty of challenges, industry executives said.

Investors sue crypto fund and platform, alleging $1.5 million never returned
Investors sue crypto fund and platform, alleging $1.5 million never returned

Auditors flagged the commingling. The COO allegedly knew. Investors kept getting the pitch

Wells Fargo nabs $1.7B RBC advisor team, loses two teams to LPL
Wells Fargo nabs $1.7B RBC advisor team, loses two teams to LPL

The advisors on the move include two brothers leading a family practice in Connecticut, and a husband-and-wife tandem working with business owners in the West Coast.

SPONSORED Who builds the income when the pension disappears?

Dan Biagini of American Equity says the steady decline of pensions, longer lifespans and a reset in interest rates are rewriting how advisors build retirement income

SPONSORED Why direct indexing stopped being optional

Direct indexing is on pace to outgrow ETFs and mutual funds. Northern Trust's Ken Lassner explains why the advisors who get it wish they had started sooner.