Wells Fargo says return to office will look ‘mostly’ like pre-Covid

Wells Fargo says return to office will look ‘mostly’ like pre-Covid
The bank, with almost 260,000 employees, will start calling workers back to the office on Sept. 7, a process that will continue through October, according to an internal memo.
JUL 16, 2021

Wells Fargo & Co., the U.S. bank with the most employees, is laying out a back-to-office plan set to begin in September, telling staff their schedules will look a lot like they did before the pandemic.

The firm, which has almost 260,000 workers, will start calling those who have been working remotely back to the office on Sept. 7, and the process will continue through October, according to an internal memo Friday. Wells Fargo will also begin collecting employees’ vaccination statuses next week.

“When we return, our schedules will mostly resemble our pre-pandemic working approach, with additional flexibility,” chief operating officer Scott Powell wrote in the memo. “Choosing not to get vaccinated will not influence your ability to work remotely.”

U.S. banking giants have been forging ahead with back-to-office plans in recent weeks, sketching out approaches that vary in flexibility. Wells Fargo said in March that it aimed to return to a “more normal operating model” in September, with details to follow.

Like its peers, Wells Fargo is closely watching the delta variant of the coronavirus as the bank moves forward with plans to bring employees back, Powell said in an interview.

“If something dramatic starts to happen with the variants, we would change our plans if we have to change our plans,” he said.

Employees in operations and contact centers will return on a rotational basis, which the firm expects will be temporary, according to the memo. Workers in enterprise functions such as risk, finance and legal, as well as non-customer-facing teams in the business lines, will have flexibility to work remotely as many as two days a week. Technology employees will have more flexibility to work remotely.

“We’ve learned a lot over the last 16 months about providing employees with flexibility, but at the same time we still think it’s very important to come together in our various workplaces,” Powell said. “I think about my own career, how different it would’ve been if I didn’t get feedback and have the opportunity to learn on the job and learn how things got done.”

Latest News

CAIS embeds Claude AI into advisor workflows for alternatives intelligence
CAIS embeds Claude AI into advisor workflows for alternatives intelligence

The alts tech provider's latest integration lets advisors query fund data and surface portfolio insights without leaving their primary workspace.

FINRA puts structured product supervision under the microscope
FINRA puts structured product supervision under the microscope

The regulator is scrutinizing how some firms oversee concentrated positions in complex "worst-of" notes – and wants answers.

RIA moves: Beacon Pointe tops $4B in New England with latest female-founded partner firm
RIA moves: Beacon Pointe tops $4B in New England with latest female-founded partner firm

Meanwhile, Carson Group fully integrates a decades-old practice in Phoenix, Arizona, and Triad Wealth touts its 5x growth to hit a $2 billion milestone.

Gen Z is cutting spending but retirement savings are still constrained by living costs: BofA
Gen Z is cutting spending but retirement savings are still constrained by living costs: BofA

Matt Gellene shares the bank’s latest research on how young adults are managing their finances.

For most advisors, AI goes from threat to competitive necessity
For most advisors, AI goes from threat to competitive necessity

Survey data reveal a widening divide between early AI adopters and those still on the sidelines – with career stage and AUM emerging as key fault lines.

SPONSORED Beyond wealth management: Why the future of advice is becoming more human

As technical expertise becomes increasingly commoditized, advisors who can integrate strategy, relationships, and specialized expertise into a cohesive client experience will define the next era of wealth management

SPONSORED Durability over scale: What actually defines a great advisory firm

Growth may get the headlines, but in my experience, longevity is earned through structure, culture, and discipline