Wells Fargo touts AI Teammate to streamline advisors’ workloads

Wells Fargo has bolstered its AI-powered advisor platform with the debut of a capability that it says will streamline work for advisors.

Launched this week, AI Teammate is embedded within Wells Fargo’s Advisor Gateway desktop platform. Officially launched in May, the Advisor Gateway is the result of $1 billion technology investment made by Wells Fargo’s wealth and investment management division over several years. The Advisor Gateway also consolidates Wells Fargo proprietary systems and third-party investment software, along with research tools and a centralized investment hub.

Using a chat-based interface, AI Teammate lets advisors ask questions in plain language and quickly retrieve and summarize information, as well as accessing guidance on next steps, according to Wells Fargo. AI Teammate is available across all Wealth & Investment Management (WIM) advisor channels, including Wells Fargo Advisors Financial Network (FiNet), the company said.

Over time, AI Teammate capabilities will expand to help advisors prepare for client conversations with personalized insights.

“AI Teammate builds on the foundation of Advisor Gateway and represents an important step in our broader vision for AI,” said Sol Gindi, head of Wells Fargo Advisors and the WIM Client Relationship Group, in a statement. “We have a pipeline of additional AI tools in development that are all geared to helping our people focus on clients, deepen relationships, and deliver everything Wells Fargo has to offer more effectively.”

The advisory industry is riding the AI wave. Orion's latest annual Advisor Wealthtech Survey underscored just how central AI is becoming: more than half of respondents said AI and automation will have the biggest impact on firm success in 2026 and beyond. However, the study cited concerns about accuracy and client trust, uncertainty about compliance/regulation, and limited internal expertise or training as the key obstacles to expanding AI use.

Set against this backdrop, independent broker dealer giant Raymond James recently extended its push into AI with the launch of an AI Academy for the company’s army of advisors.

Earlier this year Osaic CEO Jamie Price said that two of the company’s AI tools have enjoyed the fastest-ever takeup among its giant network of broker-dealers and registered investment advisors. Elsewhere, Franklin Templeton has described its push to tap into internal talent through hackathons and AI champions.

AI is also having a massive impact on the broader financial industry, echoing the technology revolution seen in most parts of society. Major banks in the U.S., for example, are harnessing agentic AI in a myriad of roles, from trading, to treasury, and wealth management.