Office address: 200 Park Avenue, New York, NY 10166
Website: voya.com
Year established: 2013
Company type: financial services
Employees: 10,000+
Expertise: retirement plans, investment management, employee benefits, supplemental health insurance, workplace solutions, digital financial guidance, asset management, stop loss insurance, life insurance, disability insurance
Parent company: N/A
Key people: Heather Lavallee (CEO), Jay Kaduson (CEO, Workplace Solutions), Michael Katz (CFO), Santhosh Keshavan (chief technology and operations officer), Trevor Ogle (chief legal officer), Brannigan Thompson (CHRO), Matt Toms (CEO, Voya Investment Management)
Financing status: corporation
Voya Financial is a financial services company with headquarters in New York, serving about 15 million clients nationwide. It provides retirement plans, investment management, and employee benefits, with more than $1 trillion in assets under management and administration as of 2025. Voya is recognized for its workplace solutions, digital tools, and a strong focus on ethical business practices.
Voya Financial’s story in the US began in the mid-1970s, when Nationale-Nederlanden entered the market by acquiring Wisconsin National Life Insurance Company. Growth continued with major acquisitions like ReliaStar, Aetna Financial Services, and CitiStreet. In 2013, ING US became Voya Financial, Inc. and started trading on the NYSE.
The firm expanded its reach by adding businesses that strengthened its retirement, investment, and benefits offerings. The company acquired Pen-Cal Administrators in 2018 and Benefit Strategies in 2021, which boosted its compensation and health account services. In 2023, Voya Financial bought Benefitfocus, a technology company, which helped the firm serve about 38 million workplace benefits and savings clients.
Voya also invested in technology and global operations to better serve clients. In 2019, it formed a joint venture in India, then took full ownership in 2023, creating Voya India to support round-the-clock operations and faster service. In 2024, Voya partnered with Orion to launch a platform that offers advisors integrated digital tools for client management and financial planning.
In 2025, the firm made a major move by acquiring OneAmerica’s full-service retirement plan business. This deal brought Voya’s Wealth Solutions to nearly 60,000 retirement plans and about 8 million participants, with defined contribution assets reaching $670 billion.
Voya Financial offers a broad range of investment and retirement products. Its solutions focus on both traditional and specialized investment strategies:
Voya Financial is also recognized for its strong digital platforms and award-winning workplace culture. Clients benefit from a dedicated service team and a wide range of investment expertise.
According to Voya Financial, the company’s culture centers on customer focus, integrity, agility, and accountability. The firm states it is purpose driven and highlights inclusivity and strong operating discipline as key traits. Voya lists the following as its company values:
The firm reports a focus on understanding and supporting employees through benefits, resources, and a flexible approach. Below are Voya Financial’s employee benefits:
Voya Cares® also offers resources and planning help for people with disabilities, their families, and caregivers. The program focuses on education and solutions to support the special needs community in reaching better retirement outcomes.
Heather Lavallee is CEO and board member of Voya Financial. Before this, Lavallee was president and CEO-elect. She also led Voya’s Workplace Solutions, Investment Management, and technology teams.
Lavallee previously worked at Mutual of Omaha and Sun Life and holds degrees from Colby College and Pepperdine University.
The executive committee leads Voya Financial and brings deep experience to each area of the business:
This group's leadership shapes the company’s direction and supports its goals.
In 2024, Voya Financial announced plans to acquire OneAmerica’s $60 billion retirement plan business. By early 2025, it completed the deal, boosting its Wealth Solutions to about 60,000 retirement plans and nearly 8 million participants. This acquisition gives Voya new capabilities and helps the company expand its reach and deepen advisor relationships for the future.
Building on this growth, the company formed a partnership with Blue Owl Capital in 2025 to bring private market investments to retirement plans. Voya now offers collective investment trusts and advisor-managed accounts that include private market strategies for plan sponsors and participants. This partnership allows the firm to offer new investment options and strengthens its focus on future retirement solutions.
The global sell-off in bonds results in the second straight quarter in which the asset management company's clients pulled money from its funds.
Voya Investment Management will add about $120 billion of assets under management as well as some investment teams.
Kristi Turchan and Debbie Verker operate as Ascend Wealth Management in Grand Rapids, Michigan.
Financial services companies recognize Black History Month, and DiversityQ has guidance for being a better ally.
Just half of those eligible take advantage of voluntary benefits, survey finds.
One of the lead plaintiffs in the class-action case appears to be the company’s former regional vice president of retirement sales.
The retirement plan sponsors that have signed on for the new service, which mixes target-date funds and annuities, collectively represent more than $7.5 billion in plan assets.
Altus Consulting Group, based in Texas and Wisconsin, becomes an office of supervisory jurisdiction.
LPL made clear it was eyeing Voya financial advisers after Cetera Financial Group Inc. said it was buying the firm in February.
Voya has recently looked at purchasing benefits administrator Alight, according to people with knowledge of the matter, but it isn't clear whether the companies are in active talks.
Finra also censured the firm in connection with privacy breaches that occurred during transfers of new clients.
The move marks the third announcement of a billion dollar group moving to one of LPL's channels this month.
Dalbar rates 401(k)s with up to five stars and tells plan sponsors what they can do to improve their plans on the basis of environmental, social and governance criteria.
About one in five people in the U.S. have a disability, and that will likely increase as the baby boomer population ages, according to the American College of Financial Planning. About two-thirds of people who are caregivers reported being worried about having enough retirement income.
Best Buy and ADP have joined Voya, UPS, Mastercard and others in working with BlackRock's Emergency Savings Initiative.
