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Practice Management

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Mystery shoppers can show advisers what’s turning off prospects

Fidelity launches program to help planners gauge the experience prospects are having in order to learn what works in landing a client — and what to avoid.

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Financial advisers should embrace robo-advice, not fear the expanding technology: experts

Experts at Insider's Forum in San Diego also questioned the generally sluggish pace of robo adoption across the advice industry.

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RIAs making investments to attract socially responsible clients

Investors seeking to align values and money turn out to be great advisory customers.

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Certified Financial Planner Board suspends California adviser for defrauding pro-athletes

Ash Narayan's right to use CFP certification temporarily suspended following SEC complaint

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What is clear from DOL’s fiduciary FAQs — and what requires more guidance

Answers released last week give clarity on some issues, like fee-based advice and recruiting incentives, but are obscure on reasonable compensation.

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DOL fiduciary rule FAQs emphasize dangerous compensation practices — including for RIAs

Labor Department lays out guidance on questionable compensation practices for brokers — and RIAs. (More: The most up-to-date information on the DOL fiduciary rule)

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Advisers take flight from Morgan Stanley

Twenty-four teams left in third quarter on top of 26 in second quarter. (More: See all the latest moves in InvestmentNews' Advisers on the Move database)

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Raymond James attracts $300 million team from LPL Financial

The Michigan-based advisers were affiliated with LPL for more than 15 years.

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Technology can help advisers ensure they are giving ‘best’ advice to meet DOL fiduciary rule

Data aggregation — and knowing what's on both sides of a client's balance sheet — is key to meeting new requirements.

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Technology can offer support to advisers with aging clients

Software could help with recognizing and planning around clients' loss of cognitive function.

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Janus in a double whammy as assets flee and revenue drops

Plus: How Clinton and Trump won't save Social Security, more scrutiny for sales charges, and taking the 5% challenge.

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SEC charges Broidy Wealth Advisors with overbilling clients, stealing from their trusts

The firm and owner Marc Broidy, of Beverly Hills, Calif., allegedly had more than $1.4 million of ill-gotten gains.

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Help your clients make retirement sweeter

By paying for things they absolutely need with income sources that won't run out, clients can enjoy the best treat of all: peace of mind in retirement.

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DOL releases first batch of FAQs on fiduciary rule

Agency answers 34 adviser questions pertaining to the regulation's exemptions, including the best-interest contract exemption. (More: The most up-to-date information on the DOL fiduciary rule)

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Advisers offer tips for surviving a cybersecurity exam

Firms shouldn't wait for an inspection notice from the SEC to begin fortifying their online systems.

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Volatility seen as best way to hedge against political risk

According to a study by Unigestion, investors worried about the outcome on Nov. 8 should forget gold and Treasuries.

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How to prevent clients from reacting to what everyone else is doing

Listening with empathy and reminding people of their goals almost always stops them from jumping off the proverbial cliff.

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Former Oppenheimer broker pleads guilty to insider trading

David Hobson exploited inside information provided by his friend, who worked at a pharmaceutical company.

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Advisory firms have grown larger than ever, leading to a decrease in professional productivity

Research from IN's new study shows how a decline in productivity can be turned into future growth.

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Get ready for more whistleblowers in the financial advice sector

The SEC and states like Indiana believe company insiders can provide better insights on fraud and wrongdoing than aggrieved investors can.