Let algorithms do what they're good at, and focus on helping clients deal with the mess of being human
As long as clients feel uncomfortable talking about money, advisers will have a hard time helping them learn how to make better decisions
Picking a story that best captures what not to do when markets get wild will benefit your clients
The financial advisers' educator says it's all about asking the right questions and listening for honest answers. (Plus: 6 secrets of top-performing advisers)
