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An open letter to a broken industry

Consumers' trust in financial institutions has fallen to an all-time low. Here's what advisers can do to provide the help investors desperately need.

Dear financial industry,
I grew up in war torn Zimbabwe and dreamed of becoming a financial whiz in the U.S. In the almost 30 years that I have worked in this profession, I have been fortunate beyond words. But I have also watched our once great industry steadily atrophy.
According to a recently re

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