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What was I thinking? New tool offers insights into clients’ behavior

John Hancock Funds has launched a program dubbed Hard Wired. The reason? To help advisers better understand their clients' behavior.

John Hancock Funds has launched a program dubbed Hard Wired. The reason? To help advisers better understand their clients' behavior.

One of the biggest problems in recent months for advisers has been trying to handle clients' emotions, said Kristine McManus, vice president of sales development fo

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