J.D. Power & Associates: The most highly rated brokerages
Despite a considerable improvement in overall investor satisfaction from 2009, investor perceptions of their investment firm as being customer-driven continues to decline, according to the J.D. Power and Associates 2010 U.S. Full Service Investor Satisfaction StudySM released today.
Edward Jones, the St. Louis-based company with more than 12,000 financial advisers, won the highest ranking in a survey of full-service investment firms for the second consecutive year, according to J.D. Power and Associates.
Edward Jones earned a score of 794 on a 1,000-point scale, up from 784
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