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Client Servicing

Displaying 209 results

Topic

Four pillars of inspiration for stronger client relationships

The proven process of the adviser-client relationship provides a great blueprint to help firms optimize their work

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How to draw the line when clients challenge your approach

In your discussion, validate the forces driving the client's discomfort, confirm that you hear what they're saying and explain why the current strategy remains best suited for them

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Richest investors balking at fees

Capgemini survey shows a third of wealthy clients worldwide are uncomfortable with costs

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Revamping portfolios with risk-smart, tax-smart building blocks

Investors are painfully aware their retirement plans need a do-over. Here's the best approach

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The rise of teleadvising

The businesses thriving during this pandemic are those that have the most digitally native interaction with their clients

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Podcasts and prospecting

Podcasts may not generate as many leads as radio shows, but they're still a valuable tool.

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Increase client satisfaction through planning

New research shows a divide between the services financial advisers are providing and what clients value

Topic
  • News
  • June 26, 2020

Client satisfaction topping the charts: Cerulli

Clients not only like the advice they're getting, but they also don't mind the fees they're paying

Topic
  • News
  • June 23, 2020

Advisers shouldn’t be afraid to outsource portfolio management

WisdomTree research shows that clients are much more comfortable with the practice if it’s presented to them in the right way

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Positioning yourself post-pandemic

3 client questions every adviser should anticipate as firms emerge from the shutdown

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Financial challenges facing the special needs community during COVID-19

Advisers can help this group and their caregivers deal with questions raised by the pandemic and the CARES Act

Topic
  • News
  • June 10, 2020

Women taking bigger role in family finances, despite men: Report

Nearly a third of women said they had primary responsibility for household saving and investing decisions, but only 5% of men agreed

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Navigating unexpected change

Here are three questions that can help guide us as we move forward on this new path

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How to profitably serve mass affluent clients

It takes efficient systems, technology and people to make this approach work

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6 ways to build client relationships during crises

Everyone feels vulnerable during the panic, so here are some ways to help your clients cope

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Financial planners will find an open lane when focusing on client values

Older advisers in particular are missing the mark when it comes to the softer side of client relations

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Help clients overcome these 3 common emotional biases

Amid market volatility, it's important to remind them to keep their long-term goals in focus when making short-term decisions

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Marital lockdown: Divorce, finances and COVID-19

Proper financial planning is vital during divorce

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Do you care about the mass affluent?

Retirees with modest savings need financial advice, too

Topic

Tuning in to tele-advice

The trend toward remote communication gives savvy advisers the opportunity to improve their service and effectiveness -- and their scale