Those who succeed are best at human interaction, study says
Behavioral style, personal values and human interaction are more likely to determine a financial adviser's success than technical or product knowledge, according to a new study.
"Our business is completely dependent on advisers, and we wanted to see if we could find elements that make up success for them beyond financial measures," says Jeffrey R. Lauterbach, chairman and CEO of Capital Trust Company of Delaware in Wilmington.
"We believe that so much of an adviser's succe
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