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Prudential collected life insurance premiums, later told claimants they were ineligible

The insurer has settled with the Department of Labor; the policies in question were part of employer-sponsored insurance where workers had opted for supplemental coverage.

Prudential for years has collected life insurance premiums from customers and later denied claims on the basis that they were ineligible for coverage, according to a settlement the insurer recently signed with the Department of Labor.

Between 2017 and 2020, Prudential Insurance Co. of America tur

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