Fidelity will pay for undergraduate degrees of its customer service reps

Entry-level employees working at the company's regional call centers are eligible for the program, which will fully pay for tuition, books, fees and taxes.

Fidelity Investments will pay for undergraduate degrees for its entry-level customer service phone representatives who work in the company’s regional call centers.

Once an eligible associate completes an application, Fidelity will pay the cost directly to the school, avoiding the need for reimbursements, the company said in a press release Tuesday.

The degree programs are designed for working adults and are offered in a variety of majors that align with Fidelity’s business and the financial services industry. Associates also will receive free coaching to assist with the selection of a school, the area of study, and support balancing work, school, and life. The program will fully pay for tuition, books, fees and taxes.

The firm said it hired more than 16,000 people in 2021 and is on track to exceed that figure this year.

Fidelity did not say how many of its employees it expects will take part in the program.

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